Assistant Manager – CRM
Company: Orient Finance PLC (Member of Janashakthi Group)
Location: Sri Lanka (Nationwide Presence)
About Us:
With 43+ years of excellence and licensed by the Central Bank of Sri Lanka, Orient Finance PLC is a leading financial services provider. Rated by Lanka Rating Agency (LRA), we offer innovative solutions with exceptional customer service.
Job Responsibilities:
✔ Provide frontline service to walk-in customers with financial product information
✔ Support CX/Call Centre operations and client servicing
✔ Manage customer documentation and e-onboarding processes
✔ Maintain accurate visitor/customer records
✔ Ensure compliance with company service standards
Qualifications & Skills:
- 2-3 years experience in CRM/customer-facing roles (banking/finance preferred)
- Professional qualification in relevant field (full/part)
- Excellent communication in English + Sinhala/Tamil
- Customer-first mindset with problem-solving skills
- Tech-savvy with documentation management abilities
Why Join Orient Finance?
✅ Career growth in Sri Lanka’s reputed finance company
✅ Work with Janashakthi Group – leaders in insurance & finance
✅ Professional work environment with training opportunities
How to Apply:
Email your CV to: [email protected]
Subject Line: “Application for Assistant Manager CRM Position”
More Information
- Apply Now [email protected]
