Public Relations Officer / Receptionist Nawaloka Hospitals PLC

Vacancy: Public Relations Officer / Receptionist

Company: Nawaloka Hospitals PLC
Application Deadline: Apply within 7 days

About Nawaloka Hospitals

Nawaloka Hospitals is committed to providing top-notch healthcare services in a cost-effective, timely, and professional manner. We are looking for enthusiastic and capable individuals to join our team as Public Relations Officers/Receptionists.

Candidate Profile

• Educational Qualifications:
  • G.C.E. (O/L) with a credit pass in English.
• Language Proficiency:
  • Fluent in English and Sinhala (essential).
  • Knowledge of Tamil is an added advantage.
• Skills and Personality:
  • Outgoing personality with effective communication and excellent PR skills.
  • Experience in customer care is preferred.
• Age: Below 28 years.

Job Responsibilities

1. Assist and guide customers.
2. Deliver personalized customer care.
3. Handle VIP and corporate clients, ensuring top-tier service.
4. Provide hospital information to walk-in and corporate customers.
5. Build a strong internal rapport within the hospital.
6. Visit in-patients to gather feedback.
7. Manage customer complaints (both in-house and out-patient).
8. Maintain good relationships with consultants.
9. Participate in special promotions (indoor and outdoor).
10. Handle incoming and outgoing calls, SMS, and IDD calls.

Benefits

• An attractive remuneration package is offered for the right candidate.

How to Apply

Send your detailed CV, including:

• Contact telephone numbers
• Address
• Email
• Names and addresses of two non-related referees

Submit your application within 7 days to:
The Director/General Manager,
Nawaloka Hospitals PLC,
No. 23, Deshamanya H.K. Dharmadasa Mawatha,
Colombo 02.

Alternatively, email your application to [email protected].

Be a part of Nawaloka Hospitals, where providing excellent care is our mission!