Customer Support Executive-John Keells

Customer Support Executive

John Keells Office Automation (JKOA) | Colombo

🚀 Join Sri Lanka’s Leading Office Tech Provider
Be part of John Keells Holdings’ premier office automation subsidiary with 28+ years of industry leadership.

🔧 Key Responsibilities:
✔ Manage customer support operations within SLAs
✔ Resolve technical product/service issues
✔ Generate performance reports & revenue analysis
✔ Coordinate with technical teams on KPIs
✔ Ensure accurate documentation & follow-ups

🎯 Requirements:
✅ 2-3 years customer support experience
✅ Diploma/Degree in Business Administration
✅ Tech-savvy with strong computer skills
✅ Excellent communication (English + Sinhala)
✅ Proactive problem-solver

💼 Why Join JKOA?

  • Work with Sri Lanka’s top office tech brands
  • 1-year contract with potential for extension
  • Career growth in John Keells Group
  • Modern work environment

📩 How to Apply:
1️⃣ Online: JKOA Careers Portal
2️⃣ Email CV to: [email protected]
📍 90, Union Place, Colombo 2
📞 011-2313440

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