Join the Most Loved Hospital – Assistant Manager Operations (Thalawathugoda)Hemas Hospitals, recognized as Sri Lanka’s Most Loved Hospital by LMD Brand Finance Research, is seeking a dynamic and experienced Assistant Manager – Operations to join our team in Thalawathugoda. If you are passionate about operational excellence and delivering exceptional customer experiences, we invite you to apply and be part of a team dedicated to excellence and wellness.
Job Profile
As an Assistant Manager – Operations, you will:
- Assist in overseeing the overall operations of the hospital, developing and implementing processes to ensure safety, security, and the highest quality of service for customers.
- Manage operations effectively, including housekeeping, security, transport, and other support teams.
- Proactively identify customer needs and translate feedback into actionable plans to enhance the customer experience.
- Address public concerns and inquiries promptly and professionally, mitigating reputational risks and minimizing disruptions to hospital operations.
Candidate Profile
The ideal candidate should possess:
- Educational Qualifications: A Bachelor’s Degree in Management, Operations Management, or an equivalent field.
- Experience: 4–6 years of experience in operations within the healthcare, aviation, or hospitality industry.
- Skills:
- Strong leadership, mentoring, and communication skills.
- Proven ability to manage and motivate teams in service-driven environments.
- Adaptable, empathetic, and capable of performing well under pressure.
- A strong commitment to understanding and fulfilling customer needs.
Why Join Hemas Hospitals?
- Be part of Sri Lanka’s most loved and internationally accredited hospital.
- Work in a supportive environment that values employee wellness and empowerment.
- Opportunities for professional growth and career development.
How to Apply
If you meet the above criteria, send your detailed CV along with the names and contact details of two non-related referees within 7 days of this advertisement to:Email: [email protected]Online Applications: Preferred on www.hemashospitals.com or www.hemas.com.
Contact Information
Head of Human ResourcesHemas Hospitals (Pvt) Ltd.389, Negombo Road, Handala, Wattala / 647, Pannipitiya Road, Thalawathugoda.Tel: 011 7 888 888
More Information
- Apply Now [email protected]
